Table of Contents
- What is American Recovery Service Incorporated and why are they calling me?
- Is American Recovery Service Incorporated a scam?
- Can I stop American Recovery Service Incorporated from calling me?
- Is American Recovery Service Incorporated hurting my credit score?
- Can I remove American Recovery Service Incorporated from my credit report?
- What are my rights when dealing with American Recovery Service Incorporated?
- Should I pay American Recovery Service Incorporated?
What is American Recovery Service Incorporated and why are they calling me?
American Recovery Service Inc., also known by the abbreviation ARSI Group, is a debt collection agency—a company that collects severely overdue debts that consumers owe to other businesses. Debt collectors often collect for companies such as:
- Banks
- Credit card issuers
- Healthcare providers (if they perform medical bill collections)
- Universities (if they perform student loan collections)
- Utility companies
- Telecom/phone companies
If ARSI Group is calling you, they probably think you have an unpaid debt. There’s only one reason for a debt collector to contact you—they want to pressure you into paying up.
Unfortunately, ARSI representatives will keep trying to contact you unless you pay the debt, prove that it doesn’t belong to you, or reach an agreement with them (or with your original creditor). We’ll go over your options below.
American Recovery Service Incorporated (ARSI Group) Contact Information
If you want to remove American Recovery Service Incorporated from your credit report, write to their address:
Address: 555 St. Charles Drive, Suite 100
Thousand Oaks, CA 91360
Phone Number: (805) 379-8500 or (888) 395-2774
Website: arsigroup.com
Disputing an incorrect entry on your credit report can be stressful and difficult. Consider working with a professional.
Other companies with similar names
There are several other debt collection agencies that share the acronym “ARS” with American Recovery Service Incorporated. This is because many debt collectors use words like “accounts,” “receivable,” and “systems” or “services,” which causes their companies to have very similar names.
If a company under the ARS acronym contacts you about a debt, it can be hard to tell which agency it actually is. To check whether you’re being contacted by ARSI Group or another similarly named company, visit our list of debt collection agencies (this link will take you to the companies that start with the letter A). Find the company that shares both its name and address with the one that’s contacting you.
Is American Recovery Service Incorporated a scam?
American Recovery Service Incorporated probably isn’t a scam, but be careful—scammers often pose as real debt collectors. If someone calls you claiming to be a representative of American Recovery Service Incorporated, don’t pay them any money right away. You can tell whether you’re talking to a legitimate debt collector by contacting American Recovery Service Incorporated with the information above.
Note that American Recovery Service Incorporated should have sent you a debt validation letter proving that you owe the debt when they first contacted you, as it’s required by law. If they didn’t, it’s a significant red flag.
Moreover, even if American Recovery Service Incorporated is legit, they might still behave unethically. Many debt collectors use very aggressive tactics to pursue debts. If American Recovery Service Incorporated is calling you, it’s important to know your rights, which we’ll go over below.
VIDEO: American Recovery Service Incorporated in 2 Minutes—Fix Your Credit Report & Know Your Rights
Can I stop American Recovery Service Incorporated from calling me?
You can get American Recovery Service Incorporated to stop calling you—at least temporarily—by sending them something called a debt verification letter, which is a formal request that obligates a debt collector to provide further evidence of a debt. You must send it within 30 days of them first contacting you.
If your debt is very old, there might also be a more permanent solution to get American Recovery Service Incorporated to leave you alone. If your debt has passed its statute of limitations and become time-barred debt, meaning you can’t be sued over it, you can simply write a letter telling American Recovery Service Incorporated to never contact you again. Legally, they’ll have to abide by your request.
However, if your debt is more recent, this isn’t a good idea, as it could cause American Recovery Service Incorporated to resort to a lawsuit that they otherwise wouldn’t have filed, and if they win, the collection agency might earn the right to garnish your wages.
Whatever you do, fight the temptation to simply ignore debt collectors like American Recovery Service Incorporated. If they don’t hear from you at all, they’re more likely to escalate things. It’s smarter to engage with them tactically to ensure you don’t have to pay, or that you get the best deal you can.
Is American Recovery Service Incorporated hurting my credit score?
Yes, American Recovery Service Incorporated is very likely hurting your credit score. Debts in collection cause marks called “collection accounts” to appear on your credit reports, which the credit scoring companies (FICO and VantageScore) use to create your scores.
Every credit scoring algorithm severely penalizes people for having unpaid collections on their reports, and in several of the most popular models (primarily FICO Score 8), collections continue to damage your score even after you fully pay them off.
Can I remove American Recovery Service Incorporated from my credit report?
It’s possible (although not guaranteed) that you’ll be able to remove American Recovery Service Incorporated from your credit report. Your odds depend on whether the debt is legitimate or a mistake.
If the debt is a mistake: If American Recovery Service Incorporated is trying to collect an illegitimate debt (e.g., one that you actually paid on time or that belongs to someone else entirely), your chances of getting it removed from your credit report are pretty good. The same goes if the debt is more than 7 years old (measured from the date of your first missed payment), at which point it’s supposed to automatically fall off your report.
You can dispute the item on your credit report and get it removed by sending a credit dispute letter to American Recovery Service Incorporated and the three major credit bureaus (Equifax, Experian, and TransUnion).
If the debt is legitimate: Unfortunately, if the debt is real and it’s less than 7 years old, removing American Recovery Service Incorporated from your credit report will be very difficult.
Your best move at this point is to simply pay the debt. Newer credit scoring models ignore paid-off collection accounts, which means paying off your collection will boost your credit score even if you can’t remove the item.
However, when you pay, there are two negotiation strategies you can try as a last-ditch attempt to remove American Recovery Service Incorporated from your credit report:
- Pay for delete: You might be able to convince American Recovery Service Incorporated to remove the derogatory mark in exchange for paying off the debt. You can open these negotiations by sending them a pay-for-delete letter.
- Goodwill deletion: This is an alternate strategy you can try after paying your debt. Once the account is paid off, you can send American Recovery Service Incorporated a goodwill letter asking them to empathize with your situation and remove the mark from your credit report as an act of kindness. Create your letter using our free goodwill letter template.
If all else fails, remember that collection accounts only stay on your credit report for 7 years. Like all negative marks, American Recovery Service Incorporated will fall off your credit eventually.
Learn more about how American Recovery Service Incorporated impacts your credit score:
What are my rights when dealing with American Recovery Service Incorporated?
When attempting to collect payments from you, American Recovery Service Incorporated must adhere to the regulations specified in the Fair Debt Collection Practices Act. This is a federal law that prevents debt collectors from engaging in harassment or predatory behavior, such as lying to you or calling you incessantly or at unreasonable hours.
American Recovery Service Incorporated representatives also need to follow the rules set out in the Telephone Consumer Protection Act. It’s a good idea to familiarize yourself with these laws so that you can take action against American Recovery Service Incorporated if they do something illegal.
If a debt collector violates your rights, then you can report them to the Federal Trade Commission, the Consumer Financial Protection Bureau, or your state attorney general.
Can I sue American Recovery Service Incorporated for harassment?
Yes, you can sue American Recovery Service Incorporated for harassment. If you can show that they’ve violated your rights under the Fair Debt Collection Practices Act, then you can collect $1,000 in statutory damages for each violation as well as payment for any damages that you’ve sustained as a result of their violation. American Recovery Service Incorporated will also have to pay your attorney fees and court costs.
Should I pay American Recovery Service Incorporated?
You should only pay a collection agency like American Recovery Service Incorporated if you’re certain the debt is yours and you owe it. If you’re struggling financially and can’t afford to pay this debt collector, you can get help from a non-profit credit counselor.
Takeaway: American Recovery Service Incorporated is a legitimate debt collection agency
- American Recovery Service Incorporated is a debt collection agency, which means they collect severely delinquent debts that lenders have charged off and transferred or sold.
- American Recovery Service Incorporated probably isn’t a scam, but you should make sure to avoid scammers by verifying your debts and only making payments once you're sure they're legitimate.
- You have rights under the Fair Debt Collection Practices Act that prohibit debt collectors from harassing you. You can sue for harassment, and you won’t need to pay the legal fees if you win.
- There are several ways of removing American Recovery Service Incorporated debt from your credit report, but if these approaches fail, then you should consider seeking advice from a credit repair professional.