Credit reports should be easier to understand on your own, but until that day comes, we’re here to help you understand why you’re seeing Banana Republic SYNCB on yours.
Its presence on your report is mostly harmless, but you should understand how it might be affecting your credit, and if you should do anything about it.
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What is Banana Republic SYNCB?
Banana Republic SYNCB stands for Banana Republic Synchrony Bank.
Synchrony Bank, a banking and financial services company, provides branded credit cards for businesses like Banana Republic. Banana Republic is a retail company owned by The Gap Inc., which has been partnered with Synchrony Bank as its credit card issuer since 1999. 1
However, starting in May 2022, Barclays Bank will replace Synchrony Bank as the card services provider for Banana Republic and other brands owned by Gap Inc. 1 For this reason, if you have a Banana Republic credit account, then the account may appear under a different name in the future.
If you see Banana Republic SYNCB on your credit report, then you probably applied for or already have a Banana Republic credit card.
All of the following variations also refer to Banana Republic SYNCB:
- Banana Republic/SYNCB
- SYNCB/Banana Republic
- SYNCB Banana Republic
- Synchrony Bank/Banana Republic
- Banana Republic/Synchrony Bank
Synchrony Bank’s other affiliates
If SYNCB appears on your credit report but you’ve never applied for a Banana Republic card, then you may have an account with another Synchrony Bank affiliate. As the largest provider of private-label credit cards in the nation, Synchrony Bank works with dozens of major brands, including eBay and Paypal. 2
If you see anything labeled with the abbreviation SYNCB on your credit report, it’s probably related to a line of credit with one of Synchrony Bank’s affiliates.
Synchrony Bank Contact Information
If you want to remove Banana Republic Synchrony from your credit report, write to Synchrony Bank's address:
Address: P.O. Box 965035
Orlando, FL 32896-5035
Phone Number: (866) 419-4096/ (866) 450-2330
Website: bananarepublic.syf.com
Disputing an incorrect entry on your credit report can be stressful and difficult. Consider working with a professional.
Is Banana Republic SYNCB a scam?
No, Banana Republic SYNCB isn’t a scam. Synchrony Bank and Banana Republic are legitimate organizations. If they’re on your credit report, it probably indicates that you have an account with them or they checked your credit.
If you’re certain that there’s activity on your credit report under Banana Republic SYNCB that shouldn’t be there, it’s possible you’ve been the victim of identity theft.
We’ll discuss the reasons (both legitimate and fraudulent) that Banana Republic SYNCB might be on your credit report in more detail in the next section.
Why is Banana Republic SYNCB on my credit report?
Banana Republic SYNCB can appear on your credit report for a number of reasons, some negative and some harmless. It’s possible for it to show up even if you don’t have a Banana Republic credit account.
Here are some reasons why Banana Republic SYNCB might be on your credit report:
1. Synchrony Bank checked your credit
You’ll see Banana Republic SYNCB on your credit report if Synchrony Bank ran a credit check to determine whether or not to extend credit to you. This type of credit check can appear as a hard inquiry or a soft inquiry.
- Hard inquiries: These generally appear on your credit report when you apply for new credit, such as credit cards, store cards, or installment loans. For example, if you applied for a Banana Republic credit card, Synchrony Bank probably triggered a hard inquiry when reviewing your application.
- Soft inquiries: These show up on your credit report when someone checks your credit but you’re not actually in search of new credit. For example, if you received an unsolicited offer letter in the mail for a credit card issued by Synchrony Bank, then they may have triggered a soft inquiry during the prequalification process.
Thankfully, soft inquiries won’t affect your credit score. Hard inquiries usually lower your credit score by several points, but the effect won’t last more than a year, and the inquiry will fall off your credit report entirely after two years. Note that you usually can’t remove a hard inquiry early unless the bureau added it to your report by mistake.
2. You have a Banana Republic credit account
Banana Republic SYNCB will appear on your credit report if you currently have or previously had a Banana Republic credit account. Even if you closed your account, Banana Republic SYNCB can stay on your credit report for 7 years (if the account was delinquent due to missed payments) to 10 years (if the account was in good standing).
You might find your Banana Republic credit account marked as closed even if you never took any active steps to close it. This can happen due to account inactivity—it’s common for lenders to close credit accounts if they haven’t been used for a while.
3. You’re an authorized user on someone else’s Banana Republic credit account
Banana Republic SYNCB can show up on your credit report if someone else added you as an authorized user to their own Banana Republic credit account.
You might have been named as an authorized user by your:
- Spouse
- Child
- Parent
- Friend
- Business partner
If someone designated you as an authorized user on their Banana Republic credit account, their activities on the account could affect your credit score.
If the primary cardholder is a responsible person and a reliable borrower, being an authorized user on their account will probably improve your credit score by helping you build a positive payment history. On the other hand, you might notice a drop in your credit score if the primary cardholder neglects their payments or cancels their account with unpaid debt.
Similarly, your use of someone else’s credit will affect their credit score, so take care when acting as an authorized user.
4. You’re a victim of identity theft
If you see a Banana Republic SYNCB hard inquiry on your credit report but you’re sure you didn’t apply for a Banana Republic credit account, it could be a sign of identity theft.
If you think that Banana Republic SYNCB is on your credit report because someone’s trying to fraudulently open accounts in your name, take these steps:
- Contact the company that made the hard inquiry (which will be Synchrony Bank, unless they hired another company to perform the inquiry for them). Tell them you didn’t authorize the inquiry. Ask them for details (i.e., when and under what circumstances their records show the inquiry was authorized).
- Report the identity theft to the Federal Trade Commission (FTC). Go to www.identitytheft.gov and answer the questions to generate an identity theft report and recovery plan.
- Contact any of the three main credit bureaus (Equifax, Experian, or TransUnion) and have a fraud alert placed on your credit report. You only need to contact one of the bureaus; they’ll coordinate with the others, and your fraud alert will be acknowledged by all three.
You may also want to freeze your credit (or get a credit lock, which is very similar).
Carefully monitor your credit reports over the next few months for further signs of fraudulent activity.
How does Banana Republic SYNCB affect my credit score?
There are several ways that Banana Republic SYNCB can affect your credit score, depending on whether they triggered an inquiry or manage one of your accounts.
Hard inquiries
As mentioned, a single hard inquiry will have a small, short-term effect on your credit, usually lowering your FICO score by up to five points and your VantageScore credit score by 5–10 points.
This effect is usually cumulative, so too many hard inquiries can really hurt your score. However, a single inquiry isn’t something to worry about—your credit score ranges from 300 to 850, which means 5 points in either direction isn’t significant.
Open and closed accounts
If you have an open or closed Banana Republic SYNCB account on your credit report, then it’s contributing to your credit score by influencing the following factors:
If the account is open, then it’s also contributing to your credit utilization rate (also known as your debt-to-credit ratio).
To learn how your Banana Republic SYNCB account will affect your credit score, familiarize yourself with the factors that make up your FICO score and VantageScore.
Don’t rush to close your account
Closing an account can hurt your credit score by reducing your available credit (which will increase your credit utilization rate). Use the account occasionally to prevent your creditor from closing it due to inactivity, and only close it if keeping it open will jeopardize your finances.
How to remove Banana Republic SYNCB from my credit report
If you want to delete Banana Republic SYNCB from your credit report, then try one of the following approaches.
1. Send a dispute letter
If you see an item listed under Banana Republic SYNCB on your credit report that you suspect is a mistake, then you can dispute it by writing something known as a credit dispute letter.
You should send your letter to whoever you think the error originated with. You can send it to:
- Synchrony Bank: Send your letter directly to them if you believe they made the original mistake (e.g., they reported a credit check to the bureaus that you never actually authorized).
- The credit bureaus: Write to the credit bureaus if you believe the error originated witih them (e.g., they confused you with someone with a similar name or Social Security number).
Either way, it’s usually a good idea to send copies of the letter to both parties, the bureaus and your card issuer (Synchrony Bank). They may contact each other as they investigate the matter, and it’s important to make sure everybody has received the relevant information.
If you think one of the credit bureaus added Banana Republic SYNCB to your credit report by mistake, use this credit dispute letter template to file a dispute directly with them. Send your letter to all of the bureaus that are reporting the mistaken hard inquiry or credit account. Use this letter if you think Banana Republic SYNCB is on your credit report because Synchrony Bank mistakenly reported a credit check or account to the bureaus. Address and send your letter to Synchrony Bank, not Banana Republic.Credit Dispute Letter to a Credit Bureau
Credit Dispute Letter to Synchrony Bank
Once you’ve filed your credit dispute, the credit bureau will be required to investigate and correct any inaccurate information on your report, usually within 30–45 days.
2. Use a credit repair company
A credit repair company will act as a middleman between yourself and your card issuer (and the credit bureaus). They might be able to get a hard inquiry or another Banana Republic SYNCB item off your credit report by helping you gather evidence and handling all the required communication.
However, be wary of scammers. There are restrictions on the cost of credit repair—by law, credit repair companies are not allowed to charge you before they’ve helped you. If they ask for payment upfront, hire a different company.
Although hiring a credit repair company can save you some time and hassle in disputing items on your credit report, bear in mind that they can’t do anything for you that you can’t do yourself.
They also won’t necessarily be able to erase valid negative information or turn a bad credit score into a good credit score overnight. Think carefully before hiring a third-party company to get Banana Republic SYNCB off your credit report.
Takeaway: Banana Republic SYNCB can appear on your credit report for several reasons
- Banana Republic SYNCB can appear on your credit report as a hard inquiry or as an open or closed credit account, either belonging to you or someone who has authorized you to use it.
- How Banana Republic SYNCB will affect your credit score depends on your credit history and the status of the account.
- You can get Banana Republic SYNCB off your credit report by sending a dispute letter to the credit bureaus and Synchrony Bank. Alternately, you can hire a credit repair company.