Table of Contents
- What is State Collection Service?
- Who does State Collection Service collect for?
- Is State Collection Service a scam?
- How to stop State Collection Service from calling you
- How to remove State Collection Service from your credit report
- How to deal with State Collection Service harassment
- Should you pay State Collection Service?
What is State Collection Service?
State Collection Service, Inc. is a debt collection agency based in Madison, WI that was founded in 1949. They also have offices in Beloit and Milwaukee, WI as well as one in Chicago, IL. 1
State Collection Service is a third-party debt collection agency, meaning that they collect debt on behalf of other people and organizations. They specialize in collecting medical debt and provide their clients with the following services: 2
- Early out self-pay resolution
- Bad debt collection
- Insurance follow-up
- Pre-service financial clearance
Who does State Collection Service collect for?
State Collection Service collects medical debts owed to businesses in the healthcare industry. 3 Their clients include hospitals, medical centers, and other healthcare organizations.
If you’re receiving communications from State Collection Service or you’re seeing their name on your credit report, it probably means that they think you have an unpaid medical bill.
Is State Collection Service a scam?
No, State Collection Service isn’t a scam. They’re a legitimate debt collection agency registered with the state of Wisconsin. 4 They’re also accredited by the Better Business Bureau (BBB) and hold a membership with ACA International. 5 6
However, even though State Collection Service is a legit company, they may still behave unethically. Additionally, scammers may pose as State Collection Service representatives to collect money from you. Be sure to verify any debts you’re contacted about before you make any payments by contacting State Collection Service directly using the contact information below.
State Collection Service, Inc. Contact Information
If you want to remove State Collection Service from your credit report, write to their address:
Address: 2509 South Stoughton Road
Madison, WI 53716
Phone Number: (800) 477-7474
Website: www.statecollectionservice.com
Disputing an incorrect entry on your credit report can be stressful and difficult. Consider working with a professional.
VIDEO: State Collection Service in 2 Minutes—Fix Your Credit Report & Know Your Rights
How to stop State Collection Service from calling you
State Collection Service will call, email, or mail you if they believe you have an unsettled debt. The reason debt collectors like these are calling you is simple—they want to pressure you into paying up.
Unfortunately, State Collection Service representatives will keep trying to contact you unless you pay the debt, prove that it doesn’t belong to you, or reach an agreement with them (or with your original creditor).
Don’t ignore debt collectors like State Collection Service—in the end, you may get sued, and you may even have your wages garnished. It’s smarter to engage with them tactically to ensure you don’t have to pay, or that you get the best deal you can.
To begin, you can get State Collection Service to stop calling you—at least temporarily—by sending them something called a debt verification letter.
Send a debt verification letter
A debt verification letter is a formal request that obligates a debt collector to provide further evidence of a debt. You must send it within 30 days of them first contacting you. Note that State Collection Service should have sent you a debt validation letter proving you owe the debt first, as it’s required by law.
Debt Verification Letter
Use this debt verification letter template if State Collection Service has contacted you about a debt and you want to dispute it. If you send this within 30 days, they're legally obligated to respond with evidence of the debt and can't contact you until they do.
Benefits of sending a debt verification letter
Sending a debt verification letter has three benefits:
- You’ll prevent State Collection Service from calling you during this period: When you send a debt verification letter, third-party debt collection agencies like State Collection Service are required by law to stop contacting you until they can provide evidence that you actually owe the debt they’re trying to collect. 7
- You’ll get more information about the debt: You should never pay a debt that you don’t recognize. Forcing State Collection Service to provide documentation will help you determine whether this is a legitimate debt that you actually need to pay. It’s an easy way of figuring out if the debt collector is a scam agency.
- You may successfully disown the debt: If State Collection Service can’t provide more information about the debt (which is frequently the case), then they have no choice but to delete it from your records.
Beware the statute of limitations
The verification materials that you receive may show that your debt has passed the statute of limitations. This is a legal limit that means the debt is too old for State Collection Service to sue you over, at which point it’s known as time-barred debt.
If this is the case, you can send State Collection Service a letter telling them to stop contacting you. Legally, they’ll have to abide by that.
The statute of limitations on most debts is between 3 and 6 years, but the exact amount of time depends on several factors, including the state you live in. The best approach is to check your state attorney general’s website and email their office if the information you’re looking for isn’t available online.
How to remove State Collection Service from your credit report
If your credit score is suffering as a result of State Collection Service debt, there are three ways to recover:
1. Dispute the debt with all three credit bureaus
If you think that the debt associated with State Collection Service on your credit report is illegitimate (e.g., if you paid it on time or it belongs to somebody else), dispute the item on your credit report. You can also dispute debts that are older than 7 years (measured from the date of your first missed payment)—by law, they’re supposed to fall off your credit report by then.
To dispute a debt for free, send a credit dispute letter to the credit bureaus that are showing State Collection Service on your credit report.
Credit Dispute Letter
If State Collection Service is on your credit report by mistake, the credit bureaus have to remove it from your report. Use this credit dispute letter template to file a dispute about State Collection Service directly with any of the credit bureaus.
To find out which credit bureaus you need to send the letter to, request your free credit report from each of the major credit bureaus (Experian, Equifax, and TransUnion) at AnnualCreditReport.com. If they don’t respond to your dispute within 30–45 days, then they’re legally obligated to remove the item in question.
2. Negotiate with State Collection Service
Unfortunately, if the debt is legitimate and it’s less than 7 years old, removing State Collection Service from your credit report will be very difficult (although not impossible).
Your best move at this point is to simply pay the debt. Newer credit scoring models ignore paid-off collection accounts, which means paying off your collection will boost your credit score even if you can’t remove the item.
However, when you pay, there are two negotiation strategies you can try as a last-ditch attempt to remove State Collection Service from your credit report:
- Pay for delete: You might be able to convince State Collection Service to remove the negative mark in exchange for paying off the debt. You can open these negotiations by sending them a pay-for-delete letter.
- Goodwill deletion: This is an alternate strategy you can try after paying your debt. Once the account is paid off, you can send State Collection Service a goodwill letter asking them to empathize with your situation and remove the mark from your credit report as an act of kindness. Create your letter using our free goodwill letter template.
If you can’t afford to pay off your debt, try negotiating a debt settlement
If your debt is fairly old, then there’s a chance that State Collection Service will accept less than the full amount you owe (a practice known as debt settlement) to minimize their losses. You can negotiate a debt settlement with State Collection Service over the phone or by sending a debt settlement letter.
3. Wait 7 years for State Collection Service to fall off of your credit report
Unfortunately, most collection accounts will stay on your credit report for 7 years after your first missed payment. Even if you pay off your debt to State Collection Service, it will remain on your credit report.
Learn more about State Collection Service’s impact on your credit score:
- How many points will my credit score increase after I pay off collections?
- How to rebuild your credit after having a debt sent to collections
How to deal with State Collection Service harassment
Unless you tell them not to, State Collection Service will keep contacting you until you pay off or settle your debt. However, there are restrictions on how they can go about doing this.
Restrictions on State Collection Service
When attempting to collect payments from you, State Collection Service must adhere to the regulations specified in the Fair Debt Collection Practices Act. This is a federal law that prevents debt collectors from engaging in harassment or predatory behavior, such as lying to you or calling you incessantly or at unreasonable hours.
State Collection Service representatives also need to follow the rules set out in the Telephone Consumer Protection Act. It’s a good idea to familiarize yourself with these laws so that you can take action against State Collection Service if they do something illegal.
Keep records of letters and phone calls
If you think that State Collection Service may be violating your rights, then it’s a good idea to record your phone calls, save any letters they send you, and keep records of when they’ve contacted you. This will make things much easier if you need to take legal action against them in the future.
Can I sue State Collection Service for harassment?
Yes, you can sue State Collection Service for harassment. If you can show that they’ve violated your rights under the Fair Debt Collection Practices Act, then you can collect $1,000 in statutory damages for each violation as well as payment for any damages that you’ve sustained as a result of their violation. State Collection Service will also have to pay your attorney fees and court costs.
How to file a complaint against State Collection Service
If a debt collector violates your rights under the Fair Debt Collection Practices Act or does something illegal, then you can report them to the Federal Trade Commission, the Consumer Financial Protection Bureau, or your state attorney general. From there, you’ll be able to find out whether you can also sue State Collection Service.
Another option is filing a complaint on the Better Business Bureau (BBB) website, but this might not have the outcome you’re hoping for. Bear in mind that the BBB is actually a private organization that has no affiliation with the US government. They’ll forward your complaint to State Collection Service, but there’s no guarantee that the agency will address it in a satisfactory manner. What’s more, if your dispute is sent to an arbitrator, then you may give up your right to take State Collection Service to court.
Should you pay State Collection Service?
You should only pay a collection agency like State Collection Service if you’re certain the debt is yours and you owe it. If you’re struggling financially and can’t afford to pay this debt collector, you can get help from a non-profit credit counselor.
Takeaway: State Collection Service is a legitimate debt collection agency
- State Collection Service is a debt collection agency, which means they collect severely delinquent debts that lenders have charged off and transferred or sold.
- State Collection Service probably isn’t a scam, but you should make sure to avoid scammers by verifying your debts and only making payments once you're sure they're legitimate.
- You have rights under the Fair Debt Collection Practices Act that prohibit debt collectors from harassing you. You can sue for harassment, and you won’t need to pay the legal fees if you win.
- There are several ways of removing State Collection Service debt from your credit report, but if these approaches fail, then you should consider seeking advice from a credit repair professional.