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Home Debt Debt Collection Collection Agencies FBCS

How to Remove FBCS from Your Credit Report

credit report showing fbcs collection account

At a glance

  • FBCS, Inc. is a debt collection agency based in Pennsylvania.
  • We'll discuss what they do, what your rights are, and how to get them off your credit report.
  • FBCS is likely hurting your credit score.

Get expert help. Call now to remove FBCS from your credit report.

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Written by FinanceJar Team

Reviewed by Victoria Scanlon

May 19, 2022

Fresh advice you can trust

We promise to always deliver the best financial advice that we can. That's our first priority, and we take it seriously. Our writers and editors follow strict editorial standards and operate independently from our advertisers and affiliates. Learn more about how we make money.

Table of Contents

  1. What is FBCS?
  2. Who does FBCS collect for?
  3. Is FBCS a scam?
  4. How to stop FBCS from calling you
  5. How to remove FBCS from your credit report
  6. How to deal with FBCS harassment
  7. Should you pay FBCS?

What is FBCS?

Founded in 1986, Financial Business and Consumer Solutions, Inc. (FBCS) is a debt collection agency headquartered in Hatboro, PA. 1 They have branches in New Jersey and Florida, and they used to go by the name Federal Bond Collection Services until 2014. 2

As a third-party debt collection agency, FBCS collects debts on behalf of businesses in various industries nationwide, including in the healthcare sector. They offer pre-charge-off, early-out, and third-party collection services. 2

Who does FBCS collect for?

FBCS, Inc. collects commercial and consumer debt on behalf of businesses in various industries. Specifically, they collect debt for the following types of companies: 3

  • Universities
  • Student loan providers
  • Auto financing companies
  • Other lenders
  • Small- and medium-sized businesses
  • Hospitals
  • Surgeon groups
  • National, regional, and local healthcare providers
  • Utility providers

Is FBCS a scam?

No, Financial Business and Consumer Solutions, Inc. isn’t a scam. They’re a legitimate debt collection agency. They’ve been accredited by the Better Business Bureau (BBB) since 2016 and have been a member of ACA International since 1986. 4 5

However, this doesn’t mean that they’ll always behave ethically. Like many debt collection agencies, FBCS has faced litigation for violating consumer rights. 6 7

What’s more, scammers may pose as representatives from FBCS, Inc. to try to collect money from you. That’s why you should always verify the validity of any debts you’re contacted about before making any payments. You can do so by getting in touch with FBCS directly using the contact information below.

 

FBCS, Inc. Contact Information

If you want to remove FBCS from your credit report, write to their address:

FBCS Consumer Contact Solutions Logo

Address: 330 S Warminster Road, Suite 353
Hatboro, PA 19040
Phone Number: (866) 594-8640
Website: www.fbcs-inc.com

Disputing an incorrect entry on your credit report can be stressful and difficult. Consider working with a professional.

Get A Free Consultation

VIDEO: FBCS in 2 Minutes—Fix Your Credit Report & Know Your Rights

How to stop FBCS from calling you

FBCS will call, email, or mail you if they believe you have an unsettled debt. The reason debt collectors like these are calling you is simple—they want to pressure you into paying up.

Unfortunately, FBCS representatives will keep trying to contact you unless you pay the debt, prove that it doesn’t belong to you, or reach an agreement with them (or with your original creditor).

Don’t ignore debt collectors like FBCS—in the end, you may get sued, and you may even have your wages garnished. It’s smarter to engage with them tactically to ensure you don’t have to pay, or that you get the best deal you can.

To begin, you can get FBCS to stop calling you—at least temporarily—by sending them something called a debt verification letter.

Send a debt verification letter

A debt verification letter is a formal request that obligates a debt collector to provide further evidence of a debt. You must send it within 30 days of them first contacting you. Note that FBCS should have sent you a debt validation letter proving you owe the debt first, as it’s required by law.

Debt Verification Letter Template

Debt Verification Letter

Use this debt verification letter template if FBCS has contacted you about a debt and you want to dispute it. If you send this within 30 days, they're legally obligated to respond with evidence of the debt and can't contact you until they do.

PDF Word

Benefits of sending a debt verification letter

Sending a debt verification letter has three benefits:

  1. You’ll prevent FBCS from calling you during this period: When you send a debt verification letter, third-party debt collection agencies like FBCS are required by law to stop contacting you until they can provide evidence that you actually owe the debt they’re trying to collect. 8
  2. You’ll get more information about the debt: You should never pay a debt that you don’t recognize. Forcing FBCS to provide documentation will help you determine whether this is a legitimate debt that you actually need to pay.  It’s an easy way of figuring out if the debt collector is a scam agency.
  3. You may successfully disown the debt: If FBCS can’t provide more information about the debt (which is frequently the case), then they have no choice but to delete it from your records.

Beware the statute of limitations

The verification materials that you receive may show that your debt has passed the statute of limitations. This is a legal limit that means the debt is too old for FBCS to sue you over, at which point it’s known as time-barred debt.

If this is the case, you can send FBCS a letter telling them to stop contacting you. Legally, they’ll have to abide by that.

The statute of limitations on most debts is between 3 and 6 years, but the exact amount of time depends on several factors, including the state you live in. The best approach is to check your state attorney general’s website and email their office if the information you’re looking for isn’t available online.

How to remove FBCS from your credit report

If your credit score is suffering as a result of FBCS debt, there are three ways to recover:

1. Dispute the debt with all three credit bureaus

You should immediately dispute the debt if it isn’t yours. You can also dispute debts that are older than 7 years (measured from the date of your first missed payment)—by law, they’re supposed to fall off your credit report by then.

To dispute a debt for free, send a credit dispute letter to the credit bureaus that are showing FBCS on your credit report.

Credit dispute letter to credit bureau

Credit Dispute Letter

Use this credit dispute letter template to file a dispute directly with one of the credit bureaus. If FBCS is on your credit report by mistake or the debt they're trying to collect is more than 7 years old, the credit bureaus have to remove it from your report.

PDF Word

To find out which credit bureaus you need to send the letter to, request your free credit report from each of the major credit bureaus (Experian, Equifax, and TransUnion) at AnnualCreditReport.com. If they don’t respond to your dispute within 30–45 days, then they’re legally obligated to remove the item in question.

2. Negotiate with FBCS

Unfortunately, if the debt is legitimate and it’s less than 7 years old, removing FBCS from your credit report will be very difficult (although not impossible).

Your best move at this point is to simply pay the debt. Newer credit scoring models ignore paid-off collection accounts, which means paying off your collection will boost your credit score even if you can’t remove the item.

However, when you pay, there are two negotiation strategies you can try as a last-ditch attempt to remove FBCS from your credit report:

  • Pay for delete: You might be able to convince FBCS to remove the negative mark in exchange for paying off the debt. You can open these negotiations by sending them a pay-for-delete letter.
  • Goodwill deletion: This is an alternate strategy you can try after paying your debt. Once the account is paid off, you can send FBCS a goodwill letter asking them to empathize with your situation and remove the mark from your credit report as an act of kindness.
finance jar gold coin

If you can’t afford to pay off your debt, try negotiating a debt settlement

If your debt is fairly old, then there’s a chance that FBCS will accept less than the full amount you owe (a practice known as debt settlement) to minimize their losses. You can negotiate a debt settlement with FBCS over the phone or by sending a debt settlement letter.

3. Wait 7 years for FBCS to fall off of your credit report

Unfortunately, most collection accounts will stay on your credit report for 7 years after your first missed payment. Even if you pay off your debt to FBCS, it will remain on your credit report.

Learn more about FBCS’s impact on your credit score:

  • How many points will my credit score increase after I pay off collections?
  • How to rebuild your credit after having a debt sent to collections

How to deal with FBCS harassment

Unless you tell them not to, FBCS will keep contacting you until you pay off or settle your debt. However, there are restrictions on how they can go about doing this.

Restrictions on FBCS

When attempting to collect payments from you, FBCS must adhere to the regulations specified in the Fair Debt Collection Practices Act. This is a federal law that prevents debt collectors from engaging in harassment or predatory behavior, such as lying to you or calling you incessantly or at unreasonable hours.

FBCS representatives also need to follow the rules set out in the Telephone Consumer Protection Act. It’s a good idea to familiarize yourself with these laws so that you can take action against FBCS if they do something illegal.

finance jar gold coin

Keep records of letters and phone calls

If you think that FBCS may be violating your rights, then it’s a good idea to record your phone calls, save any letters they send you, and keep records of when they’ve contacted you. This will make things much easier if you need to take legal action against them in the future.

Can I sue FBCS for harassment?

Yes, you can sue FBCS for harassment. If you can show that they’ve violated your rights under the Fair Debt Collection Practices Act, then you can collect $1,000 in statutory damages for each violation as well as payment for any damages that you’ve sustained as a result of their violation. FBCS will also have to pay your attorney fees and court costs.

How to file a complaint against FBCS

If a debt collector violates your rights under the Fair Debt Collection Practices Act or does something illegal, then you can report them to the Federal Trade Commission, the Consumer Financial Protection Bureau, or your state attorney general. From there, you’ll be able to find out whether you can also sue FBCS.

Another option is filing a complaint on the Better Business Bureau (BBB) website, but this might not have the outcome you’re hoping for. Bear in mind that the BBB is actually a private organization that has no affiliation with the US government. They’ll forward your complaint to FBCS, but there’s no guarantee that the agency will address it in a satisfactory manner. What’s more, if your dispute is sent to an arbitrator, then you may give up your right to take FBCS to court.

Should you pay FBCS?

You should only pay a collection agency like FBCS if you’re certain the debt is yours and you owe it. If you’re struggling financially and can’t afford to pay this debt collector, you can get help from a non-profit credit counselor.

Takeaway: FBCS is a legitimate debt collection agency

  • FBCS is a debt collection agency, which means they collect severely delinquent debts that lenders have charged off and transferred or sold.
  • FBCS probably isn’t a scam, but you should make sure to avoid scammers by verifying your debts and only making payments once you're sure they're legitimate.
  • You have rights under the Fair Debt Collection Practices Act that prohibit debt collectors from harassing you. You can sue for harassment, and you won’t need to pay the legal fees if you win.
  • There are several ways of removing FBCS debt from your credit report, but if these approaches fail, then you should consider seeking advice from a credit repair professional.

Other Collection Agencies

  • EOS CCA
  • Emerald AR Systems
  • Enhanced Recovery Company
  • Etactics
  • F&R Recovery
  • Fidelity Collections
  • First Credit Services
  • First Federal Credit Control
  • First Financial Asset Management
  • First National Collection Bureau

Article Sources

  1. Dun & Bradstreet. "Financial Business and Consumer Solutions, Inc." Retrieved May 19, 2022.
  2. Financial Business and Consumer Solutions. "About Us" Retrieved May 19, 2022.
  3. Financial Business and Consumer Solutions. "Consumer Contact Solutions" Retrieved May 19, 2022.
  4. Better Business Bureau. "FBCS, Incorporated" Retrieved May 19, 2022.
  5. ACA International. "Financial Business and Consumer Solutions, Inc." Retrieved May 19, 2022.
  6. United States District Court for the Western District of Texas, Waco Division. "Tomasek v. Financial Business and Consumer Solutions, Inc." Retrieved May 19, 2022.
  7. United States District Court for the Middle District of Florida, Tampa Division. "Klein v. Financial Business and Consumer Solutions, Inc." Retrieved May 19, 2022.
  8. Federal Trade Commission . "Fair Debt Collection Practices Act" Retrieved December 1, 2021.

FinanceJar Team

Staff Writers & Editors

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The FinanceJar Team is a group of financial experts, writers, and industry professionals who collaborate to bring you fresh and simple insights into your finances. They're dedicated to guiding you toward the right path on your financial journey.

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