Getting phone calls and letters from a debt collector is a scary experience. Agencies like Dynamic Recovery Solutions can put pressure on you to pay a debt, adding unnecessary stress to your life. But you have more tools than you may realize to help you take control of the situation. Learn more about who Dynamic Recovery Solutions is, what rights you have, and how you can stop the calls for good.
Table of Contents
- What is Dynamic Recovery Solutions?
- Who does Dynamic Recovery Solutions collect for?
- How to stop Dynamic Recovery Solutions from calling you
- How to remove Dynamic Recovery Solutions from your credit report
- How to deal with Dynamic Recovery Solutions harassment
- Should you pay Dynamic Recovery Solutions?
What is Dynamic Recovery Solutions?
Dynamic Recovery Solutions, LLC is a debt collection agency founded in 2008 and headquartered in Greenville, South Carolina. 1
Dynamic Recovery Solutions collects for businesses in a wide variety of industries, including finance, retail, telecommunications, healthcare, education, legal services, and real estate.
Specifically, Dynamic Recovery Solutions provides the following debt collection services: 2
- Collection (both before and after charge-off)
- Skip tracing (finding people who owe debts)
- Customer care services
- Bilingual collection services
- Letter services
- Reporting and analytics
If you see the abbreviation “DRS” on your credit report, it also refers to Dynamic Recovery Solutions.
Who does Dynamic Recovery Solutions collect for?
Dynamic Recovery Solutions collects debts for companies in the following industries:
- Banking and online lending 3
- Telecommunications
- Education
- Retail
- Utility services
- Legal services
- Real estate
- Healthcare
The following are some of the types of debt that DRS collects:
- Credit card debt 1
- Phone bills
- Student loans
- Auto loans 4
- Returned checks 1
- Utility bills
- Medical bills
Dynamic Recovery Solutions also purchases debt from other debt collectors. 3
Is Dynamic Recovery Solutions a scam?
No, Dynamic Recovery Solutions isn’t a scam. They’re a legitimate debt collection agency and a member of the Receivables Management Association International (RMAI). 5
However, Dynamic Recovery Solutions has faced lawsuits in the recent past for alleged unethical practices. For example, they were involved in a class-action lawsuit in 2018 for unfair debt collection practices. 6
Even though Dynamic Recovery Solutions isn’t a scam, scammers may impersonate them when contacting you. If you’re contacted about a debt, make sure to verify it before you make any payments. You can do so by contacting Dynamic Recovery Solutions directly using the contact information provided below.
Dynamic Recovery Solutions Contact Information
If you want to remove Dynamic Recovery Solutions from your credit report, write to their address:
Address: 135 Interstate Blvd
Greenville, SC 29615
Phone Number: (844) 735-9451
Website: www.gotodrs.com
Disputing an incorrect entry on your credit report can be stressful and difficult. Consider working with a professional.
VIDEO: Dynamic Recovery Solutions in 2 Minutes—Fix Your Credit Report & Know Your Rights
How to stop Dynamic Recovery Solutions from calling you
Dynamic Recovery Solutions will call, email, or mail you if they believe you have an unsettled debt. The reason debt collectors like these are calling you is simple—they want to pressure you into paying up.
Unfortunately, Dynamic Recovery Solutions representatives will keep trying to contact you unless you pay the debt, prove that it doesn’t belong to you, or reach an agreement with them (or with your original creditor).
Don’t ignore debt collectors like Dynamic Recovery Solutions—in the end, you may get sued, and you may even have your wages garnished. It’s smarter to engage with them tactically to ensure you don’t have to pay, or that you get the best deal you can.
To begin, you can get Dynamic Recovery Solutions to stop calling you—at least temporarily—by sending them something called a debt verification letter.
Send a debt verification letter
A debt verification letter is a formal request that obligates a debt collector to provide further evidence of a debt. You must send it within 30 days of them first contacting you. Note that Dynamic Recovery Solutions should have sent you a debt validation letter proving you owe the debt first, as it’s required by law.
Debt Verification Letter
Use this debt verification letter template if Dynamic Recovery Solutions has contacted you about a debt and you want to dispute it. If you send this within 30 days, they're legally obligated to respond with evidence of the debt and can't contact you until they do.
Benefits of sending a debt verification letter
Sending a debt verification letter has three benefits:
- You’ll prevent Dynamic Recovery Solutions from calling you during this period: When you send a debt verification letter, third-party debt collection agencies like Dynamic Recovery Solutions are required by law to stop contacting you until they can provide evidence that you actually owe the debt they’re trying to collect. 7
- You’ll get more information about the debt: You should never pay a debt that you don’t recognize. Forcing Dynamic Recovery Solutions to provide documentation will help you determine whether this is a legitimate debt that you actually need to pay. It’s an easy way of figuring out if the debt collector is a scam agency.
- You may successfully disown the debt: If Dynamic Recovery Solutions can’t provide more information about the debt (which is frequently the case), then they have no choice but to delete it from your records.
Beware the statute of limitations
The verification materials that you receive may show that your debt has passed the statute of limitations. This is a legal limit that means the debt is too old for Dynamic Recovery Solutions to sue you over, at which point it’s known as time-barred debt.
If this is the case, you can send Dynamic Recovery Solutions a letter telling them to stop contacting you. Legally, they’ll have to abide by that.
The statute of limitations on most debts is between 3 and 6 years, but the exact amount of time depends on several factors, including the state you live in. The best approach is to check your state attorney general’s website and email their office if the information you’re looking for isn’t available online.
How to remove Dynamic Recovery Solutions from your credit report
If your credit score is suffering as a result of Dynamic Recovery Solutions debt, there are three ways to recover:
1. Dispute the debt with all three credit bureaus
If you think that the debt associated with Dynamic Recovery Solutions on your credit report is illegitimate (e.g., if you paid it on time or it belongs to somebody else), dispute the item on your credit report. You can also dispute debts that are older than 7 years (measured from the date of your first missed payment)—by law, they’re supposed to fall off your credit report by then.
To dispute a debt for free, send a credit dispute letter to the credit bureaus that are showing Dynamic Recovery Solutions on your credit report.
Credit Dispute Letter
If Dynamic Recovery Solutions is on your credit report by mistake, the credit bureaus have to remove it from your report. Use this credit dispute letter template to file a dispute about Dynamic Recovery Solutions directly with any of the credit bureaus.
To find out which credit bureaus you need to send the letter to, request your free credit report from each of the major credit bureaus (Experian, Equifax, and TransUnion) at AnnualCreditReport.com. If they don’t respond to your dispute within 30–45 days, then they’re legally obligated to remove the item in question.
2. Negotiate with Dynamic Recovery Solutions
Unfortunately, if the debt is legitimate and it’s less than 7 years old, removing Dynamic Recovery Solutions from your credit report will be very difficult (although not impossible).
Your best move at this point is to simply pay the debt. Newer credit scoring models ignore paid-off collection accounts, which means paying off your collection will boost your credit score even if you can’t remove the item.
However, when you pay, there are two negotiation strategies you can try as a last-ditch attempt to remove Dynamic Recovery Solutions from your credit report:
- Pay for delete: You might be able to convince Dynamic Recovery Solutions to remove the negative mark in exchange for paying off the debt. You can open these negotiations by sending them a pay-for-delete letter.
- Goodwill deletion: This is an alternate strategy you can try after paying your debt. Once the account is paid off, you can send Dynamic Recovery Solutions a goodwill letter asking them to empathize with your situation and remove the mark from your credit report as an act of kindness. Create your letter using our free goodwill letter template.
If you can’t afford to pay off your debt, try negotiating a debt settlement
If your debt is fairly old, then there’s a chance that Dynamic Recovery Solutions will accept less than the full amount you owe (a practice known as debt settlement) to minimize their losses. You can negotiate a debt settlement with Dynamic Recovery Solutions over the phone or by sending a debt settlement letter.
3. Wait 7 years for Dynamic Recovery Solutions to fall off of your credit report
Unfortunately, most collection accounts will stay on your credit report for 7 years after your first missed payment. Even if you pay off your debt to Dynamic Recovery Solutions, it will remain on your credit report.
Learn more about Dynamic Recovery Solutions’s impact on your credit score:
- How many points will my credit score increase after I pay off collections?
- How to rebuild your credit after having a debt sent to collections
How to deal with Dynamic Recovery Solutions harassment
Unless you tell them not to, Dynamic Recovery Solutions will keep contacting you until you pay off or settle your debt. However, there are restrictions on how they can go about doing this.
Restrictions on Dynamic Recovery Solutions
When attempting to collect payments from you, Dynamic Recovery Solutions must adhere to the regulations specified in the Fair Debt Collection Practices Act. This is a federal law that prevents debt collectors from engaging in harassment or predatory behavior, such as lying to you or calling you incessantly or at unreasonable hours.
Dynamic Recovery Solutions representatives also need to follow the rules set out in the Telephone Consumer Protection Act. It’s a good idea to familiarize yourself with these laws so that you can take action against Dynamic Recovery Solutions if they do something illegal.
Keep records of letters and phone calls
If you think that Dynamic Recovery Solutions may be violating your rights, then it’s a good idea to record your phone calls, save any letters they send you, and keep records of when they’ve contacted you. This will make things much easier if you need to take legal action against them in the future.
Can I sue Dynamic Recovery Solutions for harassment?
Yes, you can sue Dynamic Recovery Solutions for harassment. If you can show that they’ve violated your rights under the Fair Debt Collection Practices Act, then you can collect $1,000 in statutory damages for each violation as well as payment for any damages that you’ve sustained as a result of their violation. Dynamic Recovery Solutions will also have to pay your attorney fees and court costs.
How to file a complaint against Dynamic Recovery Solutions
If a debt collector violates your rights under the Fair Debt Collection Practices Act or does something illegal, then you can report them to the Federal Trade Commission, the Consumer Financial Protection Bureau, or your state attorney general. From there, you’ll be able to find out whether you can also sue Dynamic Recovery Solutions.
Another option is filing a complaint on the Better Business Bureau (BBB) website, but this might not have the outcome you’re hoping for. Bear in mind that the BBB is actually a private organization that has no affiliation with the US government. They’ll forward your complaint to Dynamic Recovery Solutions, but there’s no guarantee that the agency will address it in a satisfactory manner. What’s more, if your dispute is sent to an arbitrator, then you may give up your right to take Dynamic Recovery Solutions to court.
Should you pay Dynamic Recovery Solutions?
You should only pay a collection agency like Dynamic Recovery Solutions if you’re certain the debt is yours and you owe it. If you’re struggling financially and can’t afford to pay this debt collector, you can get help from a non-profit credit counselor.
Takeaway: Dynamic Recovery Solutions is a legitimate debt collection agency
- Dynamic Recovery Solutions is a debt collection agency, which means they collect severely delinquent debts that lenders have charged off and transferred or sold.
- Dynamic Recovery Solutions probably isn’t a scam, but you should make sure to avoid scammers by verifying your debts and only making payments once you're sure they're legitimate.
- You have rights under the Fair Debt Collection Practices Act that prohibit debt collectors from harassing you. You can sue for harassment, and you won’t need to pay the legal fees if you win.
- There are several ways of removing Dynamic Recovery Solutions debt from your credit report, but if these approaches fail, then you should consider seeking advice from a credit repair professional.