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Home Credit Reports Credit Inquiries CBCInnovis

CBCInnovis: What Is It and Why Is It On My Credit Report?

Credit report showing CBCInnovis inquiry

At a glance

  • CBCInnovis was a consumer reporting company that worked with mortgage lenders.
  • Here, we discuss who they were, why you’re seeing them, and how to get them off your credit report.
  • CBCInnovis may be damaging your credit score.

Get expert help. Call now to remove CBCInnovis from your credit report.

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Written by FinanceJar Team

Reviewed by Victoria Scanlon

Dec 27, 2021

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We promise to always deliver the best financial advice that we can. Our writers and editors follow strict editorial standards and operate independently from our advertisers and affiliates. Learn more about how we make money.

Table of Contents

  1. What is CBCInnovis on my credit report?
  2. Is CBCInnovis a scam?
  3. Why is CBCInnovis on my credit report?
  4. How does a CBCInnovis inquiry affect my credit score?
  5. How to remove CBCInnovis from my credit report

What is CBCInnovis on my credit report?

CBCInnovis, Inc. formerly provided consumer credit information to mortgage lenders. This means they might have appeared on your credit report if you applied for a mortgage.

In 2015, CBCInnovis merged with Factual Data. They fully rebranded in 2019, and have been operating under that name ever since. 1

Factual Data provides merged credit reports, identity verification, and other consumer information to banks and other mortgage lenders. 2

Throughout the rest of this article, we’ll refer to this company by their original name (CBCInnovis). However, remember that they don’t do business under that name anymore and any marks on your credit report labeled CBCInnovis should date from 2019 at the latest.

If CBCInnovis is still on your credit report, it might be a mistake

In general, hard inquiries only appear on your credit report for a maximum of two years. Because CBCInnovis rebranded more than two years ago, if you see their name on your credit report, there’s a good chance it’s a reporting error. You can dispute the mark on your credit report by following the guide further down in this article.

Factual Data Contact Information

If you want to remove CBCInnovis, now known as Factual Data, from your credit report, write to their address:

Factual Data logo

Address: 5100 Hahns Peak Drive
Loveland, CO 80538
Phone Number: (800) 216-3463
Website: www.factualdata.com

Disputing an incorrect entry on your credit report can be stressful and difficult. Consider working with a professional.

Is CBCInnovis a scam?

No, CBCInnovis isn’t a scam—CBCInnovis is a legitimate organization. If their name is on your credit report, it probably indicates that a lender used their services to check your credit.

If you’re certain that there’s activity on your credit report under CBCInnovis that shouldn’t be there, it’s possible you’ve been the victim of identity theft.

We’ll discuss the reasons (both legitimate and fraudulent) that CBCInnovis might be on your credit report in more detail in the next section.

Why is CBCInnovis on my credit report?

CBCInnovis is probably appearing on your credit report as an inquiry. There are really only two reasons why you’d have a CBCInnovis inquiry:

1. You applied for credit

You’ll see CBCInnovis on your credit report if your prospective lender used one of the company’s products to run a credit check on you to determine whether or not to extend you credit. There are two possible ways that an inquiry can appear on your credit report:

  • Hard inquiry: You’ll see a hard inquiry on your credit report if you actually applied for new credit, such as a car loan or mortgage.
  • Soft inquiry: You’ll see a soft inquiry on your report if someone checked your credit for reasons unrelated to credit applications or to prequalify you for an installment loan or other type of credit.

The main difference between hard and soft inquiries is that hard inquiries will bring your credit score down by a few points, whereas soft inquiries don’t affect your credit score.

2. Someone stole your identity

If you see a CBCInnovis credit inquiry on your credit report but you didn’t apply for credit, then it could be a sign of identity theft. If you suspect that someone’s stolen your identity, then there are a few steps you need to take:

  1. Contact CBCInnovis or the company that used their services to check your credit and gather the details of the application.
  2. Report the identity theft to the Federal Trade Commission (FTC). Go to www.identitytheft.gov and answer the questions to generate an identity theft report and recovery plan.
  3. Contact the relevant credit bureaus (Equifax, Experian, or TransUnion) and have a fraud alert placed on your credit report.

You only need to contact one of the three bureaus and have a fraud alert placed on your credit report. The bureau you contact will coordinate with the other two, and your fraud alert will be acknowledged by all three. 3

Carefully monitor your credit reports in order to catch identity theft as early as possible. The sooner you report it, the less damage will be done.

How does a CBCInnovis inquiry affect my credit score?

Hard inquiries have a small, short-term effect on your credit score. However, too many hard inquiries can significantly lower your score and make it difficult to get approved for new lines of credit at competitive rates.

How much a CBCInnovis credit pull actually affects your credit score depends on your credit history and how recent the inquiry was. Hard inquiries usually cause a small drop in your FICO or VantageScore credit score, but the effect shouldn’t last more than a year. 4 What’s more, they won’t stay on your credit report for more than two years.

How to remove CBCInnovis from my credit report

If you want to delete CBCInnovis from your credit report, then try one of these two approaches for removing hard inquiries from your credit report.

1. Send a dispute letter

If you suspect that your CBCInnovis inquiry is a mistake, then you can send a dispute letter to the credit bureaus. You should also send a dispute letter if you think that CBCInnovis is on your credit report due to fraudulent activity or identity theft, but you should first file a report with the FTC and follow the other steps outlined above.

Credit dispute letter to credit bureau

Credit Dispute Letter to a Credit Bureau

Use this credit dispute letter template to file a dispute directly with one of the credit bureaus. Mistakes in your personal information (e.g., an incorrect address), as well as credit accounts that you don't recognize, should usually be disputed with the bureaus. Often they're the result of the bureau confusing you for someone else.

Build My Letter Now PDF Word

Credit dispute letter to data furnisher

Credit Dispute Letter to a Data Furnisher

Use this credit dispute letter template to file a dispute with a creditor or debt collector. If you recognize a credit account but it's listed with the wrong balance or incorrect status (e.g., if you settled the debt and it's still listed as unpaid), the error may have originated with your data furnisher.

Build My Letter Now PDF Word

Once you’ve filed a dispute, the credit bureau will be required to investigate and correct any inaccurate information on your report, usually within 30–45 days. 5

2. Use a credit repair company

A credit repair company will act as a middleman between yourself and your creditor, CBCInnovis , and/or the credit bureaus. A credit repair professional might be able to get a CBCInnovis hard inquiry off your credit report by helping you gather all the required documents and evidence and doing the hard work for you by handling your communications with your creditor and the credit bureaus.

However, be wary of scammers. By law, credit repair companies are not allowed to make false promises or charge you before they’ve helped you. 6 Moreover, while hiring a credit repair company can save you some time and hassle in disputing items on your credit report, they won’t necessarily be able to erase valid inquiries or turn a bad credit score into a good credit score overnight.

In many cases, credit repair companies won’t be able to do anything for you that you couldn’t do yourself, so consider whether it’s worth paying for a third party to help you get CBCInnovis off your credit report.

Takeaway: CBCInnovis is a credit reporting agency that runs credit checks on behalf of lenders.

  • If you see CBCInnovis on your credit report, it means that you recently applied for new credit and your prospective lender used CBCInnovis ’s services to assess your creditworthiness.
  • Like any hard inquiry, your CBCInnovis inquiry will probably cause a small drop in your credit score. However, the effect is temporary, and the inquiry will disappear after 2 years.
  • If you think the CBCInnovis inquiry on your credit report is a mistake, then you can get it removed by disputing it with the credit bureaus or getting help from a credit repair company.
  • If you haven’t made any credit applications and you suspect that the CBCInnovis inquiry is the result of identity theft, then file a report with the Federal Trade Commission.

Other Common Inquiries

  • BBY/CBNA
  • BP/SYNCB
  • BRCLYSBANKDE
  • BRKSB/CBNA
  • CB/VICSCRT
  • CBNA (Citibank North America)
  • CBNA Sioux Falls
  • CCB/LNDINGCL
  • CFNA
  • CITGO/SYNCB

Article Sources

  1. Factual Data. "Factual Data & CBCInnovis Announce Combined Brand" Retrieved December 27, 2021.
  2. Factual Data. "Consumer Assistance" Retrieved December 27, 2021.
  3. Consumer Financial Protection Bureau. "What Do I Do If I Think I Have Been a Victim of Identity Theft?" Retrieved November 17, 2021.
  4. FICO. "‘Score a Better Future’ Increases FICO Score Understanding" Retrieved November 17, 2021.
  5. Consumer Financial Protection Bureau. "If a Credit Reporting Error Is Corrected, How Long Will It Take Before I Find Out the Results?" Retrieved November 17, 2021.
  6. Federal Trade Commission. "Fixing Your Credit FAQs" Retrieved November 17, 2021.

FinanceJar Team

Staff Writers & Editors

View Author

The FinanceJar Team is a group of financial experts, writers, and industry professionals who collaborate to bring you fresh and simple insights into your finances. They're dedicated to guiding you toward the right path on your financial journey.

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